{"id":19,"date":"2026-02-24T07:29:16","date_gmt":"2026-02-24T07:29:16","guid":{"rendered":"https:\/\/rjkfoods.com\/?page_id=19"},"modified":"2026-02-25T07:23:10","modified_gmt":"2026-02-25T07:23:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rjkfoods.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n
\n

<\/h2>\n \n

At RJK FOOD PRODUCTS PRIVATE LIMITED<\/strong>, we take immense pride in the quality and safety of our food products. We want you to be completely satisfied with your purchase. However, due to the consumable and perishable nature of our products (such as masalas, foodgrains, and processed foods), we adhere to a strict return and refund policy to maintain hygiene and safety standards.<\/p>\n \n

1. Eligibility for Returns<\/h3>\n

We accept returns and process refunds only<\/strong> under the following circumstances:<\/p>\n

    \n
  • The product delivered is physically damaged or tampered with during transit.<\/li>\n
  • The product is expired at the time of delivery.<\/li>\n
  • You have received an incorrect product that does not match your order.<\/li>\n <\/ul>\n \n

    2. Non-Returnable Items<\/h3>\n

    For health, safety, and hygiene reasons, we cannot<\/strong> accept returns or exchanges for:<\/p>\n

      \n
    • Products that have been opened, used, or partially consumed.<\/li>\n
    • Products returned due to personal taste preferences or incorrect ordering on the customer’s part.<\/li>\n <\/ul>\n \n

      3. Return Process<\/h3>\n

      If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours<\/strong> of receiving your order. You must provide your order number and clear photographic evidence of the issue (showing the damaged packaging, expired date, or incorrect item). Once your request is reviewed and approved, we will provide instructions for the return or replacement.<\/p>\n \n

      4. Refunds<\/h3>\n

      Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days. Alternatively, we can arrange for a free replacement of the affected product.<\/p>\n\n\n

      \n

      Contact Information<\/h3>\n

      Company Name:<\/strong> RJK FOOD PRODUCTS PRIVATE LIMITED<\/p>\n

      Contact Person:<\/strong> Raghvendra \/ Jay Kumar<\/p>\n

      Phone:<\/strong> +91 8840391107<\/p>\n

      Email:<\/strong> rjkfoodproducts@gmail.com<\/p>\n

      Address:<\/strong> Ground Floor, Araji No. 528, Bidhnoo, NH 34 (Nearby Landmark: Bidhnoo Sub Post Office), Kanpur Nagar, Uttar Pradesh, PIN Code: 209214<\/p>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      At RJK FOOD PRODUCTS PRIVATE LIMITED, we take immense pride in the quality and safety of our food products. We…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":2,"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/pages\/19\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/rjkfoods.com\/index.php\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}